PRIVACY POLICY
Welcome to our privacy policy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.alliedfibreglass.co.za, and what we are doing to protect your privacy. We respect your privacy and take the protection of personal information very seriously.
PERSONAL INFORMATION WE COLLECT
When you visit ALLIED FIBREGLASS place an order or make an enquiry; we automatically collect certain information to improve our site and your experience overall. Additionally, as you browse ALLIED FIBREGLASS, we collect information about the individual web pages or products that you view, what websites or search terms referred you to ALLIED FIBREGLASS, and information about how you interact with ALLIED FIBREGLASS. We refer to this automatically collected information as “Device Information.” This information is purely used for our own research in order to improve our website and the way it navigates.
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. They are used by most website these days. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. Should you wish to disable cookies your experience on our website may not be to its full potential.
– “Log files” track actions occurring on ALLIED FIBREGLASS, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse ALLIED FIBREGLASS.
Additionally, then you make a purchase or attempt to make a purchase through ALLIED FIBREGLASS, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through ALLIED FIBREGLASS with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you only when necessary, i.e. Orders and Requests.
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Note however we do not make use of personal information for direct marketing unless it is signed up for.
SHARING YOUR PERSONAL INFORMATION
We will never share or sell your Personal Information to third parties without prior consent. Information is only shared with our trusted payment platform and a courier / shipping company in order to fulfil your order and delivery.
We may have to share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
PAYMENT AND ACCOUNT SECURITY
All internet payments will take place through PayFast, a safe payment platform that makes use of the latest security, encryption and technology. It is important to note that no personal information will ever be requested by email. Should you receive an unsolicited email requesting such information kindly inform us immediately. When you register on www.alliedfibreglass.co.za, you will choose a username and password. You are responsible for all actions taken under that username and password and are only permitted to purchase from the site under your own username and password. It is your responsibility to ensure your password is kept safe and should not be disclosed to anyone. If it is compromised, you must change it immediately. You may not transfer or sell your username to anyone, nor permit, either directly or indirectly, anyone to use your username or password.
DATA RETENTION
When you place an order through ALLIED FIBREGLASS, we will maintain your Order Information for our records unless and until you ask us to delete this information. Your personal information is of utmost importance to us and all information is securely kept by using commercially acceptable means.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. If changes do take place they are done with immediate effect. By your continued use of this service after changes have taken place you acknowledge and give your consent to abide and be bound by the updated Privacy Policy.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@alliedfibreglass.co.za.
